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Marketing, Sales, and Customer Service || 2025


First East Training Center
A company specialized in providing distinguished training services with high efficiency and professionalism for all governmental and private entities and organizations.


Announces the opening of registration, employee nomination, and annual contracting for the latest training programs for the years 2025 | 2026.
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(Discounted prices for group nominations)
Your courses can be conducted worldwide:
(UAE | Saudi Arabia | Egypt | Turkey | Malaysia | Morocco | London | Paris | Barcelona | Jordan | Bahrain ...).


Short- and long-term courses available:
(5 Days | 10 Days | 1 Month | 3 Months | 6 Months).


(Individual Training | Group Training | In-house Training | Online Training).
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Program Titles:


Marketing Communication and Media Planning


Customer Loyalty and Satisfaction Management


Pharmaceutical Marketing


Essential Marketing and Sales Skills for Business Professionals


Best Practices in Sales Management


Resolving Conflicts Between Work Teams and Dealing with Difficult Personalities


Personal Skills and Customer Service


Creativity Strategies in Customer Service


Operations, Team, and Client Management


Customer Service Management


Creating a Distinguished Service Culture in Customer Service


Customer Satisfaction and Loyalty


Developing Customer Service in the Public Sector


Effective Marketing Management and Research Methods


Effective Brand Management


Advanced Strategies in Marketing and Sales Management


Comprehensive Plan for Marketing, Communication, and Successful Media Planning


Advanced Knowledge in Sales Management


Basic Knowledge in Sales Management


Sales Management for Professionals


Certified E-Marketing Specialist


Evaluation of Customer Service Consultants (Call Center)


Customer Complaints System: A Tool for Developing Customer Service


Certified Customer Service Specialist


Designing Leading Customer-Centered Strategies


Customer Experience Specialist
Fundamentals of Quality and Excellence in Customer Service


Skills for Handling Public and Customer Complaints


Comprehensive Marketing Program


Service Management, Effective Complaint Handling, and Achieving Customer Satisfaction


Integrated Skills for Call Center Employees


Customer Delight Strategy and 7-Star Service Experience – Dubai Government Standards


Excellence in Customer and Client Service


Leading Work Teams, Building Initiative, and Fostering Creativity within Teams


Problem-Solving and Innovative Decision-Making


How to Write a Persuasive Advertising Copy


Communication Diplomacy and Advanced Negotiation Management Strategies


International Standards for Call Center Management (ISO 18295)


Strategic Marketing Planning (Modern Tools and Market Force Tracking)


Professional Salesperson Skills


Marketing and Selling Sharia-Compliant Banking Products


The Art of Telephone Marketing


Marketing Research and Information Systems


Methods for Measuring Marketing Opportunities in Foreign Markets


Modern Marketing Strategies


Marketing Excellence to Face Contemporary Challenges


Professional Digital Marketing


Planning Effective Advertising and Marketing Campaigns


Excellence in Service Quality and Customer Interaction Skills


Integrated Customer Service System and Excellence in Service Quality and Customer Interaction Skills According to Total Quality Management Standards


Developing Leadership and Supervisory Skills and Building a Customer Service Team


Policies for Attracting and Retaining Customers


Creative Performance in Customer Interaction Strategies and Quality of Service


For registration and to learn more about the scientific content of the courses, as well as dates and locations, please contact us via email with the course name. You will receive a response within 24 hours.


Training Coordinator for All Arab Countries:
Ms. Nour Yasser
📞 Mobile: 00201107581309
📧 Email: n.yasser@trainingfe.com


💬 WhatsApp: https://wa.me//00201107581309


Visit our website to view all training courses:
🌐 https://trainingfe.com/


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