حل واجبات الجامعة العربيه المفتوحه 00966562053739

[دكتور امتياز]

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Faculty of Business Studies
Arab Open University


Managing Organizational Change
SYS380
Tutor Monitoring Assignment
Fall 2022

MANAGING CHANGE IN SMEs


The challenges of sustaining local Small and Medium Enterprises ( SMEs) continues despite the economic and governmental support obtained for setting and developing SMEs within economies. Reflecting on SMEs in your context, analyse the challenges faced in the business and pressures in the business if you are appointed as a change agent to improve the SMEs.

As a change agent, you are required to present a professional report to the owners of the business. The report submitted is about2500 words that evaluates change and resistance to change. Your evaluation as a change agent should focus on the following:

1. Background of the SME local sector you have chosen being it a restaurant, a convenience store, a local service provider, boutique , café or any local form of SME that needs to consider change to sustain growth or maintain its market niche (15 marks).

1. Explain the environmental pressures for change (fashion, demography, external mandate, etc.) and critically analyse the SME sector you have chosen in this context and what were the main drivers towards change(25 marks).

1. Explain how change can take place and what challenges can a change manager face and how s/he should deal with them. Reflect in your answer on the SME sector you have chosen by analysing the nature of changes that took place and challenges faced and how it was dealt with(45 marks).

1. Explain resistance to change and how such resistance can be managed. Analyse the case you have chosen from this perspective by reflecting on the most appropriate approach to manage resistance to change in the SME sector you have chosen(15 marks).

Guidance

• Assignment to be done in groups of minimum 3 students , maximum of 4 students is allowed
• Research about the SMEyou are to choose as your case study before you start your assignment to ensure that you have the needed information.
• You should present your discussion in an essay format with an introduction and a conclusion.
• You are to think outside the box. You might find out new pressures or challenges pushing the case you have chosen to change.
• Ensure to provide a list of references ( at least three should be from the e-library)

GENERAL INSTRUCTIONS FOR STUDENTS

1. Cut-off date: Specific date to be specified later by deanship. If you feel that you are unable to meet the cut-off date of the TMA because of unusual circumstances, please contact your tutor as soon as possible to discuss a possible extension to the cut-off date. The exact cut-off date will be assigned in due course.

TMA weight: 15 % of total course grade-( the grade will be divided into weightage of presentation that will count 30% and report 70% of the total grade ( 20%)

1. Course material:

• Chapters 3, 4, 5 and 8.

1. Format: Write your answers in essay format. Failing to do so could result in grade deduction from presentation marks up to 5 marks. You may, however, use bullet points, diagrams, tables, or any graphs to support your arguments.
2. Plagiarism: Write your answers using your own words. Plagiarism will be penalized depending on its severity and according to AOU plagiarism policy (Enclosed after these instructions you will find the Arab Open University Rules of Cheating and Plagiarism).
3. Word count: Answers are expected to be within +/- 10% of the word limit. Answers that fall below or above this range can lose up to 5 marks.
4. Referencing: Use Harvard referencing style for in-text citation and make a table of references at the end. Failing to do so could result grade deduction of referencing marks up to 5 marks.
5. Research: Use a minimum of two additional sources of information. It is strongly recommended that you use scholarly articles found in the E-library at LMS. You can lose up to 5 marks if you do not use at least two external sources. In addition, although text books assigned in the course may be used freely as references,you are required to use a minimum of three external sources. It is recommended that you use scholarly studies found in the E-library link at the LMS. Failing to do so could result in grade deduction of referencing marks up to 5 marks. If you do not find required additional information at the e-library, you can always refer to Google scholar.
6. PT3 Form: Attach PT3 form to the assignment, named and signed.

The Arab Open University Rules about Plagiarism

The Arab Open University Definitions of cheating and plagiarism
According to the Arab Open University By-laws, “The following acts represent studies of cheating and plagiarism:

• Verbatim copying of printed material and submitting them as part of TMAs without proper academic acknowledgement and documentation.
• Verbatim copying of material from the Internet, including tables and graphics.
• Copying other students’ notes or reports.
• Using paid or unpaid material prepared for the student by individuals or firms.
• Utilization of, or proceeding to utilize, contraband materials or devices in examinations.”

Examples of Plagiarism
Copying from a single or multiple sources, this is where the student uses one or more of the following as the basis for the whole, or a good part, of the assignment:

1. Published or unpublished books, studies or reports
2. The Internet
3. The media (e.g.TV programmes, radio programmes or newspaper studies)
4. An essay from an essay bank
5. A piece of work previously submitted by another student
6. Copying from a text which is about to be submitted for the same assignment

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[دكتور امتياز]

TM352: Web, mobile and cloud technologies
Tutor-MarkedAssignment (Fall22/23)

Cut-Off Date: Based on the Published Deadline. Total Marks: 100 marks turned to 15 marks Contents
Warnings and Declaration…………………………………….………………………………......1

Phase 1 ………………….……………………………………………………………………...….2

Phase 2 ……….…………………………………………………………………………….…..….2

Phase 3 …………..…..…………………………………………………………………….…..…..3


Plagiarism Warning:

As per AOU rules and regulations, all students are required to submit their own TMA work and avoid plagiarism. The AOU has implemented sophisticated techniques for plagiarism detection. You must provide all references in case you use and quote another person's work in your TMA. You will be penalized for any act of plagiarism as per the AOU's rules and regulations.


Declaration of No Plagiarism by Student (to be signed and submitted by student with TMA work):



I hereby declare that this submitted TMA work is a result of my own efforts and I have not plagiarized any other person's work. I have provided all references of information that I have used and quoted in my TMA work.

Name of Student:…………………………….. Signature:…………………………………………... Date:…………………………………………………





Assignment description

Develop a web-based project to maintain security groups and their members in order to apply system security policy. The system user could sign in as an employee, or system administrator.

Phase 1 (GUI) [30 marks]

At phase 1, develop the client-side interface in such a way that could access the system via web browser while the system administrators should access the system via a java application. [5 marks]
Ensure that the following tasks are properly provided: [25 marks]

For employee users

1. After a successful login process the employee should be able to view all his access rights from different groups. The members, groups and associated security rules are, previously saved as JSON file(s) in the server, should be retrieved and displayed.

For system administrators:

1. After a successful login process, system administrator should be able to view all available security groups.

1. System administrator should be able to add, delete or modify groups and their members and access rights.
2. System administrator should be able to search for security rules by resources, access rules, groups, and members.

Hint:Provide the necessary attributes and GUI interfaces and use the necessary communicating protocol.
Phase 2 (Server-side service) [60 marks]

At phase 2, develop web-side servicesusing the JAVA programming languages. For each taskrequired in phase one, you should provide a website service using JAVA and provide the required security for your services to grant access only to authorized users.[each 10 marks]

Here are some details regarding the functionality of some services:

• View all groups and their members: this service should retrievegroups and their members along with stored rules on the server-side that exists in a file (JSON format).
• Add a group/member: this service should add a group/member to a file; stored as JSON. If the group/member with the same specifications has been previously added, an error message should be displayed and the new group/member should not be stored.
• Delete agroup/member: this service should update the various associated file(s).
• Modify agroup data:this service should update the corresponding files with the new information received from client side which could be the members of the group or group access rights.
• Search for security rules: this service should enable the system administrator to search for search for security rules by resources, access rules, groups, and members..
• View all security rules: this service should retrieve stored rules on the server-side that exists in a file (JSON format).

Hint:Use the appropriate presentation format to save and read the necessary attributes to and from file.
Phase 3 (Using Cloud services) [10 marks]

The system is to be deployed over the Cloud for saving organization the cost of servers and other equipment and make use of remote resources. Answer the following with justification

1. Which cloud deployment model should be used
2. Which cloud services should be used

Instructions:

1. Submit two files
   
   1. one zip file containing all the project's folders, assuming that you are using NetBeans to develop your TMA, then you are required to send the whole project folder as a single zip file.

Use the following format to name your zip file:
TM352-TMA-Fall-22_23-Branch-StudentName-ID

1. Put in a word file
   
   1. codes of client side, the operations of the web services as well as screenshots after running each service.
   2. needed xml files.
   3. answers of phase 3.

Use the following format to name your word file:
TM352-TMA- Fall-22_23-Branch-StudentName-ID.docx

Kindly notice that violating the instructions would cause mark deduction

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